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Get IT Help Today

Describe your problem and I'll get back to you fast — usually within a few hours on business days.

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Call or Text (347) 237-0501
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Email info@northsouthtech.com
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Hours Mon–Fri 9AM–6PM
Weekend: emergencies

Send a Message

Fill out the form and I'll respond within a few hours. For urgent issues, please call directly.

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📍 Location & Service Area

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Based in Depew, NY 1187 Borden Road, Depew, NY 14043
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On-Site Service Area Buffalo · Depew · Cheektowaga · Amherst · West Seneca · Lancaster · Tonawanda · Niagara Falls · and more
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Remote Support Available anywhere in Western NY and beyond — 24/7 for emergencies

⚡ Response Times

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Emergency (System Down) Call directly — I aim to respond within 1 hour during business hours
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Urgent (Major Issue) Same-day or next business day response
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Standard / Planning I'll respond within 24 hours on business days

🗓️ Free 15-minute consultation for new clients — describe your situation and I'll tell you exactly how I can help and what it might cost. No obligation.

Quick Answers

Common Questions

Both! I offer on-site service throughout the Buffalo area — I come to your home or office. You can also drop off a device if that's more convenient. Remote support is available for many issues without any travel at all.
For urgent issues in the Depew/Buffalo area, often same-day. For scheduled appointments, I'm typically available within 1–2 business days. Remote support can often begin within the hour.
No. I diagnose the problem first, tell you exactly what's wrong and what it'll cost to fix — then you decide whether to proceed. No charge for the assessment.
Yes, I work on both Windows PCs and Mac computers. For hardware-specific Mac repairs (like screen replacements), I'll let you know if a manufacturer service center is a better option.
I accept cash, check, Venmo, Zelle, and credit/debit cards. Managed IT clients are invoiced monthly.